Privacy Policy for DrawAlive

Last Updated: 2025/06/11

1. Introduction
DrawAlive ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application DrawAlive (the "App"), which transforms children's drawings into animated stories using artificial intelligence.

This policy complies with the General Data Protection Regulation (GDPR) and other applicable data protection laws. By using our App, you consent to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect
2.1 Personal Information You Provide

Account Information: Name, email address when you register

Authentication Data: Login credentials or OAuth tokens (Google, Apple)

Profile Information: Profile pictures and display names

Payment Information: Transaction details for credit purchases (processed securely through third-party payment processors)

2.2 Content You Create

Drawings and Images: Photos and drawings you upload to create animations

Animation Content: Titles, descriptions, and narration text you provide

User-Generated Content: Any text, images, or other content you submit

2.3 Usage and Technical Information

Device Information: Device type, operating system, unique device identifiers

App Usage: Features used, session duration, interaction patterns

Log Data: IP addresses, app crashes, performance data

Analytics: Aggregated usage statistics to improve our services

2.4 Location Information
We do not collect precise location data. We may derive general location from IP addresses for service optimization.

3. How We Use Your Information
3.1 Primary Purposes

Service Delivery: Process your drawings and create animated content

Account Management: Maintain your account and preferences

Payment Processing: Handle credit purchases and transactions

Customer Support: Respond to inquiries and provide assistance

3.2 AI Processing

Animation Generation: Use uploaded images to create animated stories

Content Enhancement: Improve narration and story elements using AI

Quality Assurance: Ensure appropriate content and filter inappropriate material

3.3 Communication

Service Updates: Important notifications about your account or service changes

Support Communications: Responses to your inquiries

Marketing: Promotional content (with your consent, where required)

3.4 Legal Basis (GDPR)

Contract Performance: Processing necessary to provide the App services

Legitimate Interest: Improving our services, fraud prevention, security

Consent: Marketing communications, optional features

Legal Obligation: Compliance with applicable laws

4. Information Sharing and Disclosure
4.1 We Do Not Sell Personal Data
We do not sell, trade, or rent your personal information to third parties for their marketing purposes.

4.2 Service Providers
We may share information with trusted third-party service providers who assist us in:

Cloud Infrastructure: AWS, Google Cloud, or similar providers for data storage and processing

Payment Processing: Secure payment processors for credit purchases

Analytics: App usage analytics and crash reporting

AI Services: Third-party AI providers for animation processing

4.3 Legal Requirements
We may disclose information when required by law or to:

Comply with legal obligations

Protect our rights and property

Ensure user safety

Investigate fraud or security issues

4.4 Business Transfers
In case of merger, acquisition, or sale of assets, user information may be transferred as part of the business assets.

5. Data Storage and Security
5.1 Security Measures
We implement commercially reasonable security measures including:

Encryption in transit and at rest
Regular security audits and improvements
Secure authentication methods for session management

However, no system can be completely secure. You acknowledge that data transmission and storage involve some risk.

5.2 Data Location
Your data may be processed and stored in:

United States

European Union

Other countries where our service providers operate

We ensure adequate protection through appropriate safeguards when transferring data internationally.

5.3 Data Retention

Account Data: Retained while your account is active

Animation Content: Stored as per our Terms of Service

Deleted Content: May be retained up to 90 days for recovery and support

Financial Records: Retained for 7 years for legal compliance

Support Data: Retained for 3 years

6. Your Rights Under GDPR
If you are in the EU/EEA, you have rights including:

Access, rectification, erasure, restriction, portability, objection, and withdrawal of consent.
To exercise these rights, contact privacy@drawalive.app. We respond within 30 days.

7. Children’s Privacy
7.1 Age Requirements
Our App is designed for children to use under parental supervision. We do not knowingly collect personal information from children under 13 without parental consent.

7.2 Parental Controls
Parents should supervise their children’s use, review content, and manage accounts.

7.3 COPPA Compliance
If we learn we have collected data from a child under 13 without consent, we will promptly delete it.

8. Service Termination and Data Handling
8.1 Account Deletion
When you delete your account, personal data will be deleted within 30 days except where legal or business retention applies. Anonymized data may be kept for analytics.

8.2 Service Discontinuation
If we discontinue the service:

We will provide at least 30 days’ advance notice where required by law or platform policies.

Unused credits remain available during the notice period.

You can export your content during this time.

After service ends, data will be deleted following our retention policy.

9. Cookies and Tracking
9.1 App Analytics
We use analytics to improve the app, including session tracking, feature usage, crash reporting, and performance metrics.

9.2 Third-Party Services
Third-party integrations may collect additional data as per their policies.

10. International Data Transfers
We protect your data when transferring outside the EU/EEA via adequacy decisions, standard contractual clauses, or other safeguards.

11. Changes to This Privacy Policy
We may update this policy periodically, notify you of material changes, and seek consent if new data uses expand beyond this policy.

12. Contact Information
Data Protection Inquiries: privacy@drawalive.app

General Support: support@drawalive.app

EU Privacy Representative: privacy@drawalive.app

Supervisory Authority: You may lodge complaints with your local data protection authority.

This Privacy Policy is effective as of 2025/06/11 and was last updated on 2025/06/11.